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Degraded

Additional false positive downtime reports

Oct 06 at 12:45am UTC
Affected services
API
Account Holder Website
Management Website

Resolved
Oct 06 at 03:21am UTC

Closing the false-positive uptime monitoring window. See initial status for additional details.

Created
Oct 06 at 12:45am UTC

PayQuicker is aware of a second round of false-positive uptime probe failures and have identified a recent security rule update in the WAF which is impacting only health probe sensors where the traffic originating from certain PoP's. The API services and portals have been fully available and the impact is isolated to the health probe endpoints and uptime monitoring. We are actively working on a fix with Microsoft and there may be additional false positive uptime reports in the meantime.