Incidents | PayQuicker Incidents reported on status page for PayQuicker https://status.payquicker.io/ https://d1lppblt9t2x15.cloudfront.net/logos/e924a3b15f3fc7f837121a11f3351a27.png Incidents | PayQuicker https://status.payquicker.io/ en API recovered https://status.payquicker.io/ Fri, 21 Nov 2025 09:51:18 +0000 https://status.payquicker.io/#fec653cd4f7adefde4d61c784b330e9226c5765ca2acfa6b23d514f3d45cd27b API recovered Account Holder Website recovered https://status.payquicker.io/ Fri, 21 Nov 2025 09:51:07 +0000 https://status.payquicker.io/#6d72b98c730fe4ae595ab6e37424be576190eafb393a6b69abcc0795dd899d49 Account Holder Website recovered Management Website recovered https://status.payquicker.io/ Fri, 21 Nov 2025 09:50:28 +0000 https://status.payquicker.io/#cb80a949a1ca019656c7dbeab52a0d2cc42fa8d7b5226287079dc9b2f56cec21 Management Website recovered API went down https://status.payquicker.io/ Fri, 21 Nov 2025 09:36:26 +0000 https://status.payquicker.io/#fec653cd4f7adefde4d61c784b330e9226c5765ca2acfa6b23d514f3d45cd27b API went down Management Website went down https://status.payquicker.io/ Fri, 21 Nov 2025 09:32:31 +0000 https://status.payquicker.io/#cb80a949a1ca019656c7dbeab52a0d2cc42fa8d7b5226287079dc9b2f56cec21 Management Website went down Account Holder Website went down https://status.payquicker.io/ Fri, 21 Nov 2025 09:31:53 +0000 https://status.payquicker.io/#6d72b98c730fe4ae595ab6e37424be576190eafb393a6b69abcc0795dd899d49 Account Holder Website went down Management Website recovered https://status.payquicker.io/ Wed, 29 Oct 2025 22:51:07 +0000 https://status.payquicker.io/#6d76b9381614e12db3912202b9179cc1b2fafb0831d8242efa5ab71675fc8245 Management Website recovered Management Website went down https://status.payquicker.io/ Wed, 29 Oct 2025 22:38:32 +0000 https://status.payquicker.io/#6d76b9381614e12db3912202b9179cc1b2fafb0831d8242efa5ab71675fc8245 Management Website went down Platform Availability https://status.payquicker.io/incident/753839 Wed, 29 Oct 2025 22:28:00 -0000 https://status.payquicker.io/incident/753839#0c1684349fd5c69c0450947c64f225ba448648640f6f4ce4e37d148dcb4dca99 All services have been restored following the global Microsoft Azure outage. Platform Availability https://status.payquicker.io/incident/753839 Wed, 29 Oct 2025 22:28:00 -0000 https://status.payquicker.io/incident/753839#0c1684349fd5c69c0450947c64f225ba448648640f6f4ce4e37d148dcb4dca99 All services have been restored following the global Microsoft Azure outage. Platform Availability https://status.payquicker.io/incident/753839 Wed, 29 Oct 2025 22:28:00 -0000 https://status.payquicker.io/incident/753839#0c1684349fd5c69c0450947c64f225ba448648640f6f4ce4e37d148dcb4dca99 All services have been restored following the global Microsoft Azure outage. Account Holder Website recovered https://status.payquicker.io/ Wed, 29 Oct 2025 22:18:13 +0000 https://status.payquicker.io/#c885dafb2ac2fc018c46f04b0b7e0647d63af0e151265718959ff8fae71a4bd2 Account Holder Website recovered API recovered https://status.payquicker.io/ Wed, 29 Oct 2025 22:15:38 +0000 https://status.payquicker.io/#1d3ef79eac696e8bc4bbc7341183dfd846e6cf1c804f447da810939a5b50e41b API recovered Platform Availability https://status.payquicker.io/incident/753839 Wed, 29 Oct 2025 22:13:00 -0000 https://status.payquicker.io/incident/753839#90e0876526e91ba1b62dcf445fb6444583fd83216196ed905e22de16490fdb60 Traffic is being restored slowly to all regions. Services should be available but there may be intermittent connectivity issues for a while still. Retrying a failed request may result in a successful completion. Platform Availability https://status.payquicker.io/incident/753839 Wed, 29 Oct 2025 22:13:00 -0000 https://status.payquicker.io/incident/753839#90e0876526e91ba1b62dcf445fb6444583fd83216196ed905e22de16490fdb60 Traffic is being restored slowly to all regions. Services should be available but there may be intermittent connectivity issues for a while still. Retrying a failed request may result in a successful completion. Platform Availability https://status.payquicker.io/incident/753839 Wed, 29 Oct 2025 22:13:00 -0000 https://status.payquicker.io/incident/753839#90e0876526e91ba1b62dcf445fb6444583fd83216196ed905e22de16490fdb60 Traffic is being restored slowly to all regions. Services should be available but there may be intermittent connectivity issues for a while still. Retrying a failed request may result in a successful completion. Management Website recovered https://status.payquicker.io/ Wed, 29 Oct 2025 21:52:41 +0000 https://status.payquicker.io/#9827e39913443ec99da131556508fa4a6ce2295128ef13ad1b348f47653a73b0 Management Website recovered Platform Availability https://status.payquicker.io/incident/753839 Wed, 29 Oct 2025 20:30:00 -0000 https://status.payquicker.io/incident/753839#17d45b1c15c8f66446cc8dfa34a4657568b0a154d0745de3728a95e1b5d52716 Microsoft is continuing to work on the global issue affecting Azure Front Door. Microsoft: We initiated the deployment of our ‘last known good’ configuration, which has now successfully been completed. Customers may have begun to see initial signs of recovery. We are currently recovering nodes and routing traffic through healthy nodes, and as we make progress in this workstream, customers will continue to see improvement. Customer configuration changes will remain temporarily blocked while we continue mitigation efforts. We will notify customers once this block has been lifted. Some customers may also have experienced issues accessing the Azure management portal. We have failed the portal away from AFD to mitigate these access issues. Customers should now be able to access the Azure portal directly, and while most portal extensions are functioning as expected, a small number of endpoints (e.g., Marketplace) may still experience intermittent loading problems. At this stage, we anticipate full mitigation within the next four hours as we continue to recover nodes. This means we expect recovery to happen by 23:20 UTC on 29 October 2025. You can view the current status of the issue here: https://azure.status.microsoft/en-us/status. Platform Availability https://status.payquicker.io/incident/753839 Wed, 29 Oct 2025 20:30:00 -0000 https://status.payquicker.io/incident/753839#17d45b1c15c8f66446cc8dfa34a4657568b0a154d0745de3728a95e1b5d52716 Microsoft is continuing to work on the global issue affecting Azure Front Door. Microsoft: We initiated the deployment of our ‘last known good’ configuration, which has now successfully been completed. Customers may have begun to see initial signs of recovery. We are currently recovering nodes and routing traffic through healthy nodes, and as we make progress in this workstream, customers will continue to see improvement. Customer configuration changes will remain temporarily blocked while we continue mitigation efforts. We will notify customers once this block has been lifted. Some customers may also have experienced issues accessing the Azure management portal. We have failed the portal away from AFD to mitigate these access issues. Customers should now be able to access the Azure portal directly, and while most portal extensions are functioning as expected, a small number of endpoints (e.g., Marketplace) may still experience intermittent loading problems. At this stage, we anticipate full mitigation within the next four hours as we continue to recover nodes. This means we expect recovery to happen by 23:20 UTC on 29 October 2025. You can view the current status of the issue here: https://azure.status.microsoft/en-us/status. Platform Availability https://status.payquicker.io/incident/753839 Wed, 29 Oct 2025 20:30:00 -0000 https://status.payquicker.io/incident/753839#17d45b1c15c8f66446cc8dfa34a4657568b0a154d0745de3728a95e1b5d52716 Microsoft is continuing to work on the global issue affecting Azure Front Door. Microsoft: We initiated the deployment of our ‘last known good’ configuration, which has now successfully been completed. Customers may have begun to see initial signs of recovery. We are currently recovering nodes and routing traffic through healthy nodes, and as we make progress in this workstream, customers will continue to see improvement. Customer configuration changes will remain temporarily blocked while we continue mitigation efforts. We will notify customers once this block has been lifted. Some customers may also have experienced issues accessing the Azure management portal. We have failed the portal away from AFD to mitigate these access issues. Customers should now be able to access the Azure portal directly, and while most portal extensions are functioning as expected, a small number of endpoints (e.g., Marketplace) may still experience intermittent loading problems. At this stage, we anticipate full mitigation within the next four hours as we continue to recover nodes. This means we expect recovery to happen by 23:20 UTC on 29 October 2025. You can view the current status of the issue here: https://azure.status.microsoft/en-us/status. Platform Availability https://status.payquicker.io/incident/753839 Wed, 29 Oct 2025 16:00:00 -0000 https://status.payquicker.io/incident/753839#b4e746d613a62292f4371a89f70e073026b8653c8360ffeb76c5b92d6a63615e PayQuicker is working with Microsoft on a connectivity issue affecting the PayQuicker platform. Platform Availability https://status.payquicker.io/incident/753839 Wed, 29 Oct 2025 16:00:00 -0000 https://status.payquicker.io/incident/753839#b4e746d613a62292f4371a89f70e073026b8653c8360ffeb76c5b92d6a63615e PayQuicker is working with Microsoft on a connectivity issue affecting the PayQuicker platform. Platform Availability https://status.payquicker.io/incident/753839 Wed, 29 Oct 2025 16:00:00 -0000 https://status.payquicker.io/incident/753839#b4e746d613a62292f4371a89f70e073026b8653c8360ffeb76c5b92d6a63615e PayQuicker is working with Microsoft on a connectivity issue affecting the PayQuicker platform. Management Website went down https://status.payquicker.io/ Wed, 29 Oct 2025 15:44:29 +0000 https://status.payquicker.io/#9827e39913443ec99da131556508fa4a6ce2295128ef13ad1b348f47653a73b0 Management Website went down Account Holder Website went down https://status.payquicker.io/ Wed, 29 Oct 2025 15:44:14 +0000 https://status.payquicker.io/#c885dafb2ac2fc018c46f04b0b7e0647d63af0e151265718959ff8fae71a4bd2 Account Holder Website went down API went down https://status.payquicker.io/ Wed, 29 Oct 2025 15:44:03 +0000 https://status.payquicker.io/#1d3ef79eac696e8bc4bbc7341183dfd846e6cf1c804f447da810939a5b50e41b API went down Management Website recovered https://status.payquicker.io/ Thu, 09 Oct 2025 13:17:28 +0000 https://status.payquicker.io/#b5200be82cbb10d998d67bd0447839d8b4ddc7911ec36ce5eb5b86e2009b023b Management Website recovered Management Website went down https://status.payquicker.io/ Thu, 09 Oct 2025 13:00:46 +0000 https://status.payquicker.io/#b5200be82cbb10d998d67bd0447839d8b4ddc7911ec36ce5eb5b86e2009b023b Management Website went down Additional False Positive Uptime Reports https://status.payquicker.io/incident/740828 Thu, 09 Oct 2025 12:15:00 -0000 https://status.payquicker.io/incident/740828#591e08675e3ea8a9a16f453fce468a26aa36c730dbb5e87c8b2f3fefd36dca5f Closing the false-positive uptime monitoring window. See initial status for additional details. Additional False Positive Uptime Reports https://status.payquicker.io/incident/740828 Thu, 09 Oct 2025 12:15:00 -0000 https://status.payquicker.io/incident/740828#591e08675e3ea8a9a16f453fce468a26aa36c730dbb5e87c8b2f3fefd36dca5f Closing the false-positive uptime monitoring window. See initial status for additional details. Additional False Positive Uptime Reports https://status.payquicker.io/incident/740828 Thu, 09 Oct 2025 12:15:00 -0000 https://status.payquicker.io/incident/740828#591e08675e3ea8a9a16f453fce468a26aa36c730dbb5e87c8b2f3fefd36dca5f Closing the false-positive uptime monitoring window. See initial status for additional details. Account Holder Website recovered https://status.payquicker.io/ Thu, 09 Oct 2025 12:02:47 +0000 https://status.payquicker.io/#e9c9228f2c53920687e3ea38519ac5f48a7c5cd11935de25cb868901cc1febc7 Account Holder Website recovered API recovered https://status.payquicker.io/ Thu, 09 Oct 2025 11:55:22 +0000 https://status.payquicker.io/#52f7cf2a8c2dcc999d5dd122d6d82a35ea52199e95f58a806fc04241a03336eb API recovered API went down https://status.payquicker.io/ Thu, 09 Oct 2025 11:29:35 +0000 https://status.payquicker.io/#52f7cf2a8c2dcc999d5dd122d6d82a35ea52199e95f58a806fc04241a03336eb API went down Management Website recovered https://status.payquicker.io/ Thu, 09 Oct 2025 09:57:07 +0000 https://status.payquicker.io/#29905ad9cf542b5f774bd267b598f71a0505f8b5da28cb7c3362dd9cde3a798c Management Website recovered API recovered https://status.payquicker.io/ Thu, 09 Oct 2025 09:48:54 +0000 https://status.payquicker.io/#b28cb7e31e14f482a601da7ebfd069e07d8af810facf53d36300604b9360f492 API recovered Account Holder Website went down https://status.payquicker.io/ Thu, 09 Oct 2025 09:23:34 +0000 https://status.payquicker.io/#e9c9228f2c53920687e3ea38519ac5f48a7c5cd11935de25cb868901cc1febc7 Account Holder Website went down Management Website went down https://status.payquicker.io/ Thu, 09 Oct 2025 09:18:54 +0000 https://status.payquicker.io/#29905ad9cf542b5f774bd267b598f71a0505f8b5da28cb7c3362dd9cde3a798c Management Website went down API went down https://status.payquicker.io/ Thu, 09 Oct 2025 08:37:15 +0000 https://status.payquicker.io/#b28cb7e31e14f482a601da7ebfd069e07d8af810facf53d36300604b9360f492 API went down Additional False Positive Uptime Reports https://status.payquicker.io/incident/740828 Thu, 09 Oct 2025 08:30:00 -0000 https://status.payquicker.io/incident/740828#2fe15255acfde678b6d6068b0f83575b26de34c869efc76e1c8cda5150befe7c PayQuicker is aware of a third round of false-positive uptime probe failures and have identified a recent security rule update in the WAF which is impacting only health probe sensors where the traffic originating from certain PoP's. The API services and portals have been available and the impact is isolated to the health probe endpoints and uptime monitoring. We continue to work on a fix with Microsoft and there may be additional false positive uptime reports in the meantime. Additional False Positive Uptime Reports https://status.payquicker.io/incident/740828 Thu, 09 Oct 2025 08:30:00 -0000 https://status.payquicker.io/incident/740828#2fe15255acfde678b6d6068b0f83575b26de34c869efc76e1c8cda5150befe7c PayQuicker is aware of a third round of false-positive uptime probe failures and have identified a recent security rule update in the WAF which is impacting only health probe sensors where the traffic originating from certain PoP's. The API services and portals have been available and the impact is isolated to the health probe endpoints and uptime monitoring. We continue to work on a fix with Microsoft and there may be additional false positive uptime reports in the meantime. Additional False Positive Uptime Reports https://status.payquicker.io/incident/740828 Thu, 09 Oct 2025 08:30:00 -0000 https://status.payquicker.io/incident/740828#2fe15255acfde678b6d6068b0f83575b26de34c869efc76e1c8cda5150befe7c PayQuicker is aware of a third round of false-positive uptime probe failures and have identified a recent security rule update in the WAF which is impacting only health probe sensors where the traffic originating from certain PoP's. The API services and portals have been available and the impact is isolated to the health probe endpoints and uptime monitoring. We continue to work on a fix with Microsoft and there may be additional false positive uptime reports in the meantime. Additional false positive downtime reports https://status.payquicker.io/incident/738500 Mon, 06 Oct 2025 03:21:00 -0000 https://status.payquicker.io/incident/738500#36d59ed4ca7a50f0d6fdac848931a0a2c089ddcac28b099258e845ef2f87b9ec Closing the false-positive uptime monitoring window. See initial status for additional details. Additional false positive downtime reports https://status.payquicker.io/incident/738500 Mon, 06 Oct 2025 03:21:00 -0000 https://status.payquicker.io/incident/738500#36d59ed4ca7a50f0d6fdac848931a0a2c089ddcac28b099258e845ef2f87b9ec Closing the false-positive uptime monitoring window. See initial status for additional details. Additional false positive downtime reports https://status.payquicker.io/incident/738500 Mon, 06 Oct 2025 03:21:00 -0000 https://status.payquicker.io/incident/738500#36d59ed4ca7a50f0d6fdac848931a0a2c089ddcac28b099258e845ef2f87b9ec Closing the false-positive uptime monitoring window. See initial status for additional details. Account Holder Website recovered https://status.payquicker.io/ Mon, 06 Oct 2025 02:57:48 +0000 https://status.payquicker.io/#e5c3b791bb1a75f24b3313cdbf65fc8b6d04cdcb4e3a87d59a09a34c7f7b9d5c Account Holder Website recovered Management Website recovered https://status.payquicker.io/ Mon, 06 Oct 2025 02:55:43 +0000 https://status.payquicker.io/#fd6701dbb9705b2aa349204e257a681518a2be91eafdbe7a2a69b40473e9efa6 Management Website recovered API recovered https://status.payquicker.io/ Mon, 06 Oct 2025 02:54:51 +0000 https://status.payquicker.io/#5cd9258aa5a291fabb772b286732d151087410637bbd24417a1b0b3a6c5531e7 API recovered Management Website went down https://status.payquicker.io/ Mon, 06 Oct 2025 02:37:24 +0000 https://status.payquicker.io/#fd6701dbb9705b2aa349204e257a681518a2be91eafdbe7a2a69b40473e9efa6 Management Website went down API went down https://status.payquicker.io/ Mon, 06 Oct 2025 02:37:21 +0000 https://status.payquicker.io/#5cd9258aa5a291fabb772b286732d151087410637bbd24417a1b0b3a6c5531e7 API went down Account Holder Website went down https://status.payquicker.io/ Mon, 06 Oct 2025 02:37:10 +0000 https://status.payquicker.io/#e5c3b791bb1a75f24b3313cdbf65fc8b6d04cdcb4e3a87d59a09a34c7f7b9d5c Account Holder Website went down Account Holder Website recovered https://status.payquicker.io/ Mon, 06 Oct 2025 01:18:41 +0000 https://status.payquicker.io/#359c5c2564442134d408cedc7acc6fce0b3f872b034bdbdada7179ab6626d6ce Account Holder Website recovered Management Website recovered https://status.payquicker.io/ Mon, 06 Oct 2025 01:17:42 +0000 https://status.payquicker.io/#c9f5314f2d2a58b20310a35d8487e76327419d25b622c54d4f2237925cf0eb79 Management Website recovered API recovered https://status.payquicker.io/ Mon, 06 Oct 2025 01:17:28 +0000 https://status.payquicker.io/#d8b1964d8fde7a1955b57a0aabfe106a70b2e60a4291c6db3bacbe4494777ab0 API recovered Account Holder Website went down https://status.payquicker.io/ Mon, 06 Oct 2025 01:03:56 +0000 https://status.payquicker.io/#359c5c2564442134d408cedc7acc6fce0b3f872b034bdbdada7179ab6626d6ce Account Holder Website went down Management Website went down https://status.payquicker.io/ Mon, 06 Oct 2025 00:58:32 +0000 https://status.payquicker.io/#c9f5314f2d2a58b20310a35d8487e76327419d25b622c54d4f2237925cf0eb79 Management Website went down API went down https://status.payquicker.io/ Mon, 06 Oct 2025 00:58:19 +0000 https://status.payquicker.io/#d8b1964d8fde7a1955b57a0aabfe106a70b2e60a4291c6db3bacbe4494777ab0 API went down Additional false positive downtime reports https://status.payquicker.io/incident/738500 Mon, 06 Oct 2025 00:45:00 -0000 https://status.payquicker.io/incident/738500#ea219a05eb4796781d7f86dc4ce899ca1062a85e8b973053d477646d904d25b1 PayQuicker is aware of a second round of false-positive uptime probe failures and have identified a recent security rule update in the WAF which is impacting only health probe sensors where the traffic originating from certain PoP's. The API services and portals have been fully available and the impact is isolated to the health probe endpoints and uptime monitoring. We are actively working on a fix with Microsoft and there may be additional false positive uptime reports in the meantime. Additional false positive downtime reports https://status.payquicker.io/incident/738500 Mon, 06 Oct 2025 00:45:00 -0000 https://status.payquicker.io/incident/738500#ea219a05eb4796781d7f86dc4ce899ca1062a85e8b973053d477646d904d25b1 PayQuicker is aware of a second round of false-positive uptime probe failures and have identified a recent security rule update in the WAF which is impacting only health probe sensors where the traffic originating from certain PoP's. The API services and portals have been fully available and the impact is isolated to the health probe endpoints and uptime monitoring. We are actively working on a fix with Microsoft and there may be additional false positive uptime reports in the meantime. Additional false positive downtime reports https://status.payquicker.io/incident/738500 Mon, 06 Oct 2025 00:45:00 -0000 https://status.payquicker.io/incident/738500#ea219a05eb4796781d7f86dc4ce899ca1062a85e8b973053d477646d904d25b1 PayQuicker is aware of a second round of false-positive uptime probe failures and have identified a recent security rule update in the WAF which is impacting only health probe sensors where the traffic originating from certain PoP's. The API services and portals have been fully available and the impact is isolated to the health probe endpoints and uptime monitoring. We are actively working on a fix with Microsoft and there may be additional false positive uptime reports in the meantime. Inaccurate Uptime Reports https://status.payquicker.io/incident/737238 Fri, 03 Oct 2025 23:18:00 -0000 https://status.payquicker.io/incident/737238#59934070e2cf54c75a6320c3389ded3f0deb93aeef29b349dd468d63a8e7b5b3 The false positive downtime reports have self-resolved. We are continuing to investigate whether there was an issue at our provider or a network routing issue impacting the health monitors. All services were confirmed servicing traffic during the false-positive reported downtime. Inaccurate Uptime Reports https://status.payquicker.io/incident/737238 Fri, 03 Oct 2025 23:18:00 -0000 https://status.payquicker.io/incident/737238#59934070e2cf54c75a6320c3389ded3f0deb93aeef29b349dd468d63a8e7b5b3 The false positive downtime reports have self-resolved. We are continuing to investigate whether there was an issue at our provider or a network routing issue impacting the health monitors. All services were confirmed servicing traffic during the false-positive reported downtime. Inaccurate Uptime Reports https://status.payquicker.io/incident/737238 Fri, 03 Oct 2025 23:18:00 -0000 https://status.payquicker.io/incident/737238#59934070e2cf54c75a6320c3389ded3f0deb93aeef29b349dd468d63a8e7b5b3 The false positive downtime reports have self-resolved. We are continuing to investigate whether there was an issue at our provider or a network routing issue impacting the health monitors. All services were confirmed servicing traffic during the false-positive reported downtime. API recovered https://status.payquicker.io/ Fri, 03 Oct 2025 23:03:26 +0000 https://status.payquicker.io/#f6c85e1fdd0dfe76183ad8e1a09ab412ac7a3d99a8c4b7b201fcfb1552951e9f API recovered Management Website recovered https://status.payquicker.io/ Fri, 03 Oct 2025 23:00:37 +0000 https://status.payquicker.io/#251ca3160c976951ed2bb4f25a490a5613342105dc5810da4569a149d82a2862 Management Website recovered Account Holder Website recovered https://status.payquicker.io/ Fri, 03 Oct 2025 22:59:57 +0000 https://status.payquicker.io/#7338741a3bc71ced15973e13a22fc805a73fc9805adabc13fcc8242ba7ed334f Account Holder Website recovered API went down https://status.payquicker.io/ Fri, 03 Oct 2025 22:45:14 +0000 https://status.payquicker.io/#f6c85e1fdd0dfe76183ad8e1a09ab412ac7a3d99a8c4b7b201fcfb1552951e9f API went down Account Holder Website went down https://status.payquicker.io/ Fri, 03 Oct 2025 22:42:32 +0000 https://status.payquicker.io/#7338741a3bc71ced15973e13a22fc805a73fc9805adabc13fcc8242ba7ed334f Account Holder Website went down Management Website went down https://status.payquicker.io/ Fri, 03 Oct 2025 22:42:24 +0000 https://status.payquicker.io/#251ca3160c976951ed2bb4f25a490a5613342105dc5810da4569a149d82a2862 Management Website went down Inaccurate Uptime Reports https://status.payquicker.io/incident/737238 Fri, 03 Oct 2025 22:30:00 -0000 https://status.payquicker.io/incident/737238#7b70c81017994f5248c36d8751c0b601248e59d96fe79e22b981521d9e3a64aa PayQuicker is investigating a series of false positive downtime reports from our vender BetterStack. All services are online and reachable. Inaccurate Uptime Reports https://status.payquicker.io/incident/737238 Fri, 03 Oct 2025 22:30:00 -0000 https://status.payquicker.io/incident/737238#7b70c81017994f5248c36d8751c0b601248e59d96fe79e22b981521d9e3a64aa PayQuicker is investigating a series of false positive downtime reports from our vender BetterStack. All services are online and reachable. Inaccurate Uptime Reports https://status.payquicker.io/incident/737238 Fri, 03 Oct 2025 22:30:00 -0000 https://status.payquicker.io/incident/737238#7b70c81017994f5248c36d8751c0b601248e59d96fe79e22b981521d9e3a64aa PayQuicker is investigating a series of false positive downtime reports from our vender BetterStack. All services are online and reachable. Account Holder Website recovered https://status.payquicker.io/ Sat, 26 Jul 2025 13:19:34 +0000 https://status.payquicker.io/#bd3533c093b041332e4bf7513a5a4df94d484b3f1bcb08c1b88a5988fc8ba8dc Account Holder Website recovered Account Holder Website went down https://status.payquicker.io/ Sat, 26 Jul 2025 13:17:14 +0000 https://status.payquicker.io/#bd3533c093b041332e4bf7513a5a4df94d484b3f1bcb08c1b88a5988fc8ba8dc Account Holder Website went down Account holder portal access from a limited number of regions. https://status.payquicker.io/incident/688054 Sat, 26 Jul 2025 13:17:00 -0000 https://status.payquicker.io/incident/688054#95d953364aa7a0f2413ed53021d42c396e2a8533059e0a6bd9ffc3c33c5f7a75 The regional connectivity issue has been resolved. Account holder portal access from a limited number of regions. https://status.payquicker.io/incident/688054 Sat, 26 Jul 2025 13:15:00 -0000 https://status.payquicker.io/incident/688054#8dc19d9c7e730f70104721288889dfe39748d39f04886a80e9035b1a0f7f17e6 Connectivity issue with regional traffic resulting in a small number of users having to retry operations Intermittent push notification timeouts, including 3DS https://status.payquicker.io/incident/596226 Tue, 03 Jun 2025 14:20:00 -0000 https://status.payquicker.io/incident/596226#64695792a1cdf2f24c7318450462f8ab103289e8f60d06a079b44cff4a3cbc76 The issue with push notifications has been resolved. Intermittent push notification timeouts, including 3DS https://status.payquicker.io/incident/596226 Tue, 03 Jun 2025 09:04:00 -0000 https://status.payquicker.io/incident/596226#2947a5cb973087f4dc2c08f56c17547b65f52444b0e86637628d270f8b6eb23e PayQuicker is working with service providers to resolve an intermittent issue with account holders receiving push notifications, including 3DS purchase authorizations. Retrying may result in a successful notification. Updates will be posted as they are available. Difficulty Accessing Account https://status.payquicker.io/incident/574339 Wed, 21 May 2025 15:00:00 -0000 https://status.payquicker.io/incident/574339#4698d5150fe8a9bf2468672606db32d4b7f093df5c077550d72ac8776e74852c The issue has been resolved and all services are once again available. Difficulty Accessing Account https://status.payquicker.io/incident/574339 Wed, 21 May 2025 15:00:00 -0000 https://status.payquicker.io/incident/574339#4698d5150fe8a9bf2468672606db32d4b7f093df5c077550d72ac8776e74852c The issue has been resolved and all services are once again available. Difficulty Accessing Account https://status.payquicker.io/incident/574339 Wed, 21 May 2025 15:00:00 -0000 https://status.payquicker.io/incident/574339#4698d5150fe8a9bf2468672606db32d4b7f093df5c077550d72ac8776e74852c The issue has been resolved and all services are once again available. API recovered https://status.payquicker.io/ Wed, 21 May 2025 14:42:57 +0000 https://status.payquicker.io/#2fd93a6c317b82c75087e02d297bb388747d10a783fc80ba9a107230477b7eec API recovered Management Website recovered https://status.payquicker.io/ Wed, 21 May 2025 14:41:36 +0000 https://status.payquicker.io/#dcf549934b200f501cada68569fdb490e881627b50e36fcb8e43c0c356bb6397 Management Website recovered Management Website went down https://status.payquicker.io/ Wed, 21 May 2025 14:39:13 +0000 https://status.payquicker.io/#dcf549934b200f501cada68569fdb490e881627b50e36fcb8e43c0c356bb6397 Management Website went down Account Holder Website recovered https://status.payquicker.io/ Wed, 21 May 2025 14:35:47 +0000 https://status.payquicker.io/#c8b69c30f65a39cb75fa6a6e910df5252823135ad29fcb3e7bc6d945aa0735d4 Account Holder Website recovered Difficulty Accessing Account https://status.payquicker.io/incident/574339 Wed, 21 May 2025 14:31:00 -0000 https://status.payquicker.io/incident/574339#0a80673e674395787c9e9179d9f3ddff47b127e5a0a050f33310905c0128e9d8 Starting at 10:27AM ET, some users may experience errors when accessing their account online or utilizing API services. The issue is intermittent and retrying the operation may be successful. The root causal has been identified as a traffic routing issue with one of our cloud hosting partners (Microsoft Azure). We are engaged with the partner and are working towards a resolution. Updates will be provided as they are available. Difficulty Accessing Account https://status.payquicker.io/incident/574339 Wed, 21 May 2025 14:31:00 -0000 https://status.payquicker.io/incident/574339#0a80673e674395787c9e9179d9f3ddff47b127e5a0a050f33310905c0128e9d8 Starting at 10:27AM ET, some users may experience errors when accessing their account online or utilizing API services. The issue is intermittent and retrying the operation may be successful. The root causal has been identified as a traffic routing issue with one of our cloud hosting partners (Microsoft Azure). We are engaged with the partner and are working towards a resolution. Updates will be provided as they are available. Difficulty Accessing Account https://status.payquicker.io/incident/574339 Wed, 21 May 2025 14:31:00 -0000 https://status.payquicker.io/incident/574339#0a80673e674395787c9e9179d9f3ddff47b127e5a0a050f33310905c0128e9d8 Starting at 10:27AM ET, some users may experience errors when accessing their account online or utilizing API services. The issue is intermittent and retrying the operation may be successful. The root causal has been identified as a traffic routing issue with one of our cloud hosting partners (Microsoft Azure). We are engaged with the partner and are working towards a resolution. Updates will be provided as they are available. API went down https://status.payquicker.io/ Wed, 21 May 2025 14:29:02 +0000 https://status.payquicker.io/#2fd93a6c317b82c75087e02d297bb388747d10a783fc80ba9a107230477b7eec API went down Account Holder Website went down https://status.payquicker.io/ Wed, 21 May 2025 14:26:53 +0000 https://status.payquicker.io/#c8b69c30f65a39cb75fa6a6e910df5252823135ad29fcb3e7bc6d945aa0735d4 Account Holder Website went down Possible Bank Transfer Issues https://status.payquicker.io/incident/566563 Thu, 15 May 2025 20:01:00 -0000 https://status.payquicker.io/incident/566563#31ae60ed8dee86e00c22cc31ec2ac11bb994ef376421fd223890fcabee1b2b67 A small percentage of users may experience an issue when attempting to perform a bank transfer or add a new external bank account to their account outside of the US. The issue has been identified at one of our partners and they are actively working on a resolution. If you attempt to perform a bank transfer during this time, your external bank account may be automatically disabled in your account. When the issue has been resolved, any affected external bank accounts will be re-enabled without any action required. If you were attempting to perform a bank transfer during this time and were impacted by the issue, you will be able to retry your bank transfer once the issue has been resolved. Updates will be provided as they are available.